Terms of Service

1. Agreement to Terms

By accessing and using Tyohaarik's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. Use License

Permission is granted to temporarily access the materials on Tyohaarik's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or public display
• Attempt to reverse engineer any software contained on Tyohaarik's website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• We do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free
• Product colors may vary slightly from images due to screen settings
• We reserve the right to correct any errors, inaccuracies, or omissions
• We reserve the right to change or update information and to cancel orders if information is inaccurate

4. Pricing and Payment

All prices are listed in Indian Rupees (₹) and are subject to change without notice. We accept payment through Razorpay, which supports various payment methods including credit cards, debit cards, UPI, and net banking.

• Prices include applicable taxes unless otherwise stated
• Payment must be received before order processing
• We reserve the right to refuse or cancel any order
• In case of pricing errors, we will notify you and give you the option to proceed or cancel

5. Orders and Delivery

By placing an order, you warrant that:

• You are legally capable of entering into binding contracts
• You are at least 18 years of age
• All information you provide is accurate and complete

Delivery terms:

• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by courier services or circumstances beyond our control
• Risk of loss passes to you upon delivery
• You must provide accurate delivery information

6. Returns and Refunds

Our return and refund policy:

• Products can be returned within 7 days of delivery
• Products must be unused and in original packaging
• Personalized or custom products cannot be returned unless defective
• Refunds will be processed within 7-10 business days after receiving the returned product
• Shipping charges are non-refundable unless the return is due to our error

7. Shipping Policy

We are committed to delivering your orders safely and on time. Please review our shipping terms:

Shipping Areas

• We currently ship within India only
• Delivery is available to all serviceable pin codes
• Pin code verification is available at checkout
• Remote areas may have limited delivery options

Shipping Charges

• Shipping charges are calculated based on delivery location and order weight
• Shipping costs are displayed at checkout before payment
• Free shipping may be offered on orders above a certain amount (as specified on the website)
• Express delivery options may be available at additional cost

Delivery Timeline

• Standard delivery: 5-7 business days from order confirmation
• Metro cities: 3-5 business days
• Remote locations: 7-10 business days
• Delivery times are estimates and may vary during peak seasons or festivals
• Orders are processed within 1-2 business days

Order Tracking

• You will receive a tracking number via email once your order is shipped
• Track your order status through the courier partner's website
• Order confirmation and shipping updates will be sent to your registered email

Packaging

• All products are carefully packaged to ensure safe delivery
• Fragile items receive special packaging and handling
• Gift wrapping options may be available for select products
• We use eco-friendly packaging materials wherever possible

Delivery Attempts

• Courier partners will attempt delivery up to 3 times
• Please ensure someone is available to receive the package
• Valid ID proof may be required at the time of delivery
• If delivery fails after 3 attempts, the order will be returned to us

Damaged or Lost Shipments

• Please inspect your package upon delivery
• Report any damage or missing items within 24 hours of delivery
• Take photos of damaged packaging and products for claims
• Contact us immediately at tyohaarik@gmail.com for assistance
• We will arrange for replacement or refund for damaged/lost items

Address Changes

• Address changes are only possible before the order is shipped
• Contact us immediately if you need to change the delivery address
• Once shipped, address changes may not be possible
• Incorrect addresses provided by customers may result in delivery failures

Holidays and Peak Seasons

• Delivery times may be extended during festivals and peak seasons
• We do not ship on national holidays
• Orders placed during holidays will be processed on the next business day
• Plan ahead for festival and special occasion orders

8. User Accounts

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to terminate accounts that violate these terms

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Tyohaarik and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Tyohaarik shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our services
• Unauthorized access to or alteration of your data
• Any third-party conduct or content on the service
• Any other matter relating to the service

11. Indemnification

You agree to indemnify and hold Tyohaarik harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these terms, or infringement of any third-party rights.

12. Prohibited Activities

You may not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with or disrupt the website or servers
• Transmit viruses, malware, or other harmful code
• Collect or harvest any information from the website
• Impersonate any person or entity

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pune, India.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us:

• Email: tyohaarik@gmail.com
• Phone: +91 9766522754
• Address: Pune, India